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Frequently Asked Questions
Can't find the answer you're looking for? Reach out to our support team anytime.
How does the e-bargaining system work?
Our e-bargaining system allows you to propose a lower price for products marked with 'Bargain Now'. You can choose from suggested deals or offer your own. Our AI engine or the vendor will then accept, counter-offer, or reject the proposal in real-time.
What are the shipping costs and delivery times?
We offer free shipping on orders over Rs. 199. For other orders, shipping costs are calculated based on your location and the size of the furniture. Delivery typically takes 3-7 business days depending on the region.
Can I return a product if I'm not satisfied?
Yes, we have a 30-day money-back guarantee. If you're not perfectly satisfied with your purchase, you can initiate a return within 30 days of delivery. Please ensure the product is in its original condition and packaging.
Are my payments secure on E-Bargaining?
Absolutely. We use industry-standard encryption and secure payment gateways (Khalti, Fonepay) to ensure all your transactions are 100% safe and protected.
